What exactly is WebWarehouse?
WebWarehouse is an ecommerce module for DotNetNuke. It is an extension and upgrade of the open source Store module, which ships in standard installations of DotNetNuke 4 and above.

What databases does WebWarehouse work with?
WebWarehouse has been tested with SQL Server 2005, it is compatible with SQL Server 2000, but has not been tested on any other databases.

How many DotNetNuke portals can I install my copy of WebWarehouse on?
There is no limit. Once you have purchased any version of WebWarehouse you are free to install it to as many portals as you wish.

Will I be entitled to free software upgrades after I make my purchase?
No. There are no minor releases of WebWarehouse. All major revisions of WebWarehouse will need to be purchased separately. If, however, a major security or functionality flaw is discovered, then all users will receieve a free copy of the latest version of WebWarehouse.

How do I install WebWarehouse to my DotNetNuke portal?
This depends on whether you have the "Business" or "Developer" edition of WebWarehouse. The business module installs like any other DotNetNuke module (see here for a guide on installing DotNetNuke modules). The Developer edition of WebWarehouse is provided as source code, if you purchase this version of WebWarehouse you will need to compile this code and manually deploy it to your portal.

I'm a developer, can I buy the WebWarehouse source code?
Yes, you can. The WebWarehouse Developer package includes all WebWarehouse source code. It is provided as a Visual Studio 2005 project and is written in C#, with ASP.Net web user controls and a SQL script for creating database objects.

Do I need to be an experienced developer to use WebWarehouse Developer?
WebWarehouse is a DotNetNuke module, it is therefore recommended that you are experienced (or willing to learn) DotNetNuke module development techniques. At the very least, you would need to be familiar with ASP.Net and C# to get the most use out of our source code.

WebWarehouse Business doesn't work - can I get my money back?
If you purchased WebWarehouse Business, and WebWarehouse store will not install or does not function correctly, then you are entitled to a full refund.

WebWarehouse Developer doesn't work - can I get my money back?
Unfortunately, no. Since you have purchased our source code and therefore have a copy of all our work, we cannot offer refunds on WebWarehouse Developer.

I'm having difficulty installing or developing WebWarehouse, what support can you offer?
You can contact our technical support team at any time using our contact form and we will attempt to help you. However, guaranteed support and/or response times are not included in any edition of WebWarehouse.

Do you have any example, live ecommerce sites running DotNetNuke and WebWarehouse?
Yes, Retropack are the first adopters of WebWarehouse and are currently trading online.

Do you have a live demo I can use to evaluate WebWarehouse?
Yes. You can use our full demo here to evaluate WebWarehouse.

Will WebWarehouse install on DotNetNuke 3 or earlier?
No. WebWarehouse has been designed and tested for DotNetNuke 4.0.x and above (tests have been carried out on DNN versions 4.0.x and 4.3.x).

If I order your software, how do I pay?
Our chosen payment gateway is PayPal. When ordering software from us you pay using your credit/debit card or PayPal account.

If I buy your software, how will you deliver it to me?
Once we have received notification from PayPal that your payment has been made, we will email you with a Zip file containing your software. Emerald Solutions do not hold personal information about you, so it is vital that you provide your valid email address to PayPal so that we can forward your your software.

How soon will my software be delivered?
We aim to deliver all software within 24 hours of PayPal's notification of payment. In some circumstances, delivery within these timescales may not possible so please wait at least three days before for delivery of your software. If you have still not received your software after three days, please use the contact form to contact our sales department.

What payment gateways does WebWarehouse support?
WebWarehouse supports PayPal, Authorize.Net's Advanced Integration Method, and basic email ordering.

IMPORTANT NOTE: to implement Authorize.Net's Advanced Integration Method, your portal must have a security certificate enabling access to the portal over SSL. You must also be running your portal in full trust mode.

Does WebWarehouse implement PayPal's IPN?
No. Due to complexity in the setup of IPN systems (for the business user) WebWarehouse does not support IPN.

Does WebWarehouse use SSL?
WebWarehouse runs under your own DotNetNuke installation. If your portal uses SSL, then so will WebWarehouse.

I noticed that your demo has a customised search results page, is this part of WebWarehouse?
No, this is a separate customisation of the DotNetNuke Search module. Currently, our customised search module is not available for download.

I noticed that your demo has a customised county dropdown in the checkout page, is this part of WebWarehouse?
No, this is a separate customisation of the DotNetNuke CountryList control. Currently, our customised CountryList control is not available for download.